Task Order Submission

Task Order Submission

In order for Federal employees with disabilities to continue using Federal Relay services, a Task Order (TO) needs to be submitted to Sprint.

The first step is to read the "Federal Task Order Process" document below which will give the  CO instructions needed to ensure continuation of services.

Federal Task Order Process - Read this first (PDF)

The Federal Agency's Contracting Officer (CO) will need to complete and submit the two forms (#1 and #2) as follows:

1. Task Order Form 

Complete your agency’s specific Task Order Form, or use GSA's Standard Form 1449 or Optional Form 347 which can be downloaded at www.federalrelay.us in your web browser in the "Task Order" tab. Both forms have been "pre-filled" and all you need to do is update the "red" sections.

2. Pricing Table

The pricing table includes the CLIN structure, schedule, and Price per Minute information for all Task Orders under Federal Relay contract 3 GS00Q13NSD3000. Please include a copy of this in your Task Order document.

(Pricing Table PDF)

3. Billing Contact Information Form

Complete the Federal Relay Billing Contact Information Form and include this at the end of your Task Order document. If you are using GSA's Standard Form 1449 or Optional Form 347, please fill out the Billing Contact Form  included on the last page. 

(Billing Contact Information Form PDF)

4. Submission

Please submit your Task Order document containing your agency's Task Order, Federal Relay Pricing Table, and completed Billing Contact Information Form to us at  FederalRelayTaskOrders@sprint.com. If this is a new Task Order and all documents are completed and in order, it will take Sprint up to 90 days to set up the Agency direct-billing account. If this is a Modification or extension of current service, please allow a minimum of fifteen (15) business days prior to your current Task Order's expiration date. 

For further information on Federal Relay Services, you can visit www.federalrelay.us, call Federal Relay Customer Service at 1-800-877-0996 (Voice/TTY) or email federalrelay@sprint.com. For contract related information, please email FederalRelayTaskOrders@sprint.com. Additional contact information can be found at https://www.federalrelay.us/contact-us.

Task Order Form - SF1449

Task Order Form - OF347

 

Blank task order forms can be found here:

SF1449: http://www.gsa.gov/portal/forms/download/115922  Disclaimer: By selecting this link, you will be leaving the official Sprint operated federalrelay.us website.

OF347: http://www.gsa.gov/portal/forms/download/115378  Disclaimer: By selecting this link, you will be leaving the official Sprint operated federalrelay.us website.

Federal Tax ID for Sprint: 43-1408007 (Sprint Communications Co., LP)

DUNS for Sprint: 603493677 (Cage# 5FS99)

Remittance Address for Task Order

Sprint Logo

12502 Sunrise Valley Dr.

Reston, VA 20196

Agency Invoice Submission Options

  • Hardcopy by mail (one address only)
  • Softcopy by email with PDF attachment (recommended)
  • IPP

Agency Invoice Payment Options

  • Check
  • Electronic Funds Transfer (EFT)
  • Credit Card

Period of Performance

We recommend that your agency's Task Order period of performance date always begin on the 1st of any month to coincide with our billing cycle.