Relay Conference Captioning

What is Relay Conference Captioning (RCC)?

Relay Conference Captioning (RCC) is real-time captioning for Federal employees who are deaf or hard of hearing. It is an Internet-based technology that revolutionizes the way colleagues join and participate in teleconference calls and web conferencing. RCC uses the same high-quality Captioners that provide closed captioning for live television, news, sports and weather to deliver live, real-time text streamed to a high-speed Internet-connected computer/tablet/mobile phone anywhere in the world. 

To book an RCC event, go to www.fedrcc.usDisclaimer: By selecting this link, you will be leaving the official Sprint operated federalrelay.us website.

Other great features of RCC include:

  • Reserve your live Captioner with at least 12 hours advanced notice
  • For Spanish, at least 48 hours advanced notice is required
  • Access through a web browser on any computer or mobile device with high-speed Internet
  • Background Color, Text Color and Size Options
  • Receive captioning more quickly and efficiently for multi-party communications
  • Obtain a text transcript of the conversation for your records

Scheduling your RCC Teleconference Call

  1. Secure a teleconference/ audio bridge with conference ID
  2. To book an event, go to www.fedrcc.us. Discalimer: By selecting this link, you will be leaving the official Sprint operated federalrelay.us website.
  3. Complete the ordering form including date, time, conference call number or web conferencing URL. Please have your Federal Agency Bureau (AB) Code available
  4. You will receive a confirmation email with a link to access RCC on the date/ time of your meeting

For scheduling support, please contact RCC@sprint.com.

Technical Requirements

  • Internet Explorer, Chrome, Firefox, or Safari
  • JavaScript and cookies enabled in the browser
  • Microsoft Windows 7 or newer, or OS X
  • A high-speed Internet Connection Required

For technical support, please e-mail: RCC@sprint.com.

Hours of Operation

English and Spanish

  • Monday through Friday: 8 AM - 6 PM local time (including Federal holidays)