Federal vs. State / National

Federal vs. State / National

Federal Relay offers a comprehensive array of services available in ALL fifty (50) states as well as conformance with Federal standards/mandates.

Features Federal State / National

FCC TRS Standards Conformance

Federal Relay icon Yes Yes

Certification & Accreditation (C&A)

of all Federal Relay IP-based systems has been accredited as determined by FIPS 199 with GSA.

  • Relay Conference Captioning (RCC)
  • Video Relay Service (VRS)
  • Internet Protocol (IP) Relay
Federal Relay icon Yes No

Section 508 Conformance

(copy of VPAT for any of the IP-based services are available upon request)

Federal Relay icon Yes No

GSA IT Security Standards

Federal Relay icon Yes No

Federal Information Processing Standards (FIPS) 199

Federal Relay icon Yes Yes


FCC TRS Standards PLUS conformance with the Privacy Act of 1974 (P.L.93-579), and the Internal Revenue Service Acquisition Procedures (IRSAP)

Federal Relay icon Yes FCC TRS Standards Only

Privacy Impact Assessment (PIA)

Federal Relay icon Yes No

Authorized Provider per GSA Contract No. GS00Q13NSD3000

Sprint No


Federal Relay icon Yes* Yes

Captioned Telephone (CapTel)

Federal Relay icon All 50 States* All 50 States

Relay Conference Captioning (RCC)

Federal Relay icon Yes* Few States

Video Relay Service (VRS)

Federal Relay icon IP and ISDN* National IP Only

IP Relay

Federal Relay icon Yes* National Only

Note: Be advised that Federal employees should check with their legal staff about using the "free" relay services advertised by a number of companies in the U.S., as it may be an unauthorized augmentation of appropriated budgets. Sprint is the only authorized provider of Federal Relay through GSA Contract No. GS00Q13NSD3000. **Matrix information is subject to change at any time.**

* Federal Relay Services meet the requirements of FISMA (Federal Information Security Management Act)