Task Order Submission
In order for Federal employees with disabilities to continue using Federal Relay services, a Task Order (TO) needs to be submitted to Sprint.
The first step is to read the "Federal Task Order Process" document below which will give the DAR or CO intructions needed to ensure continuation of services.
Federal Relay recently distributed an announcement letter regarding the New Federal Relay Contract. For a copy of this letter please see below:
Federal Task Order Process - Read this first (PDF format)
The Federal Agency's Designated Agency Representative (DAR) and/or Contract Officer (CO) will need to complete and submit the two forms (#1 and #2) as follows:
- Task Order Form
Complete your agency’s specific Task Order Form, or use GSA's Standard Form 1449 or Optional Form 347 which can be downloaded at www.federalrelay.us in your web browser in the "Task Order" tab. Both forms have been "pre-filled" and all you need to do is update the "red" sections.
- Billing Contact Information Form
Complete the Sprint - Federal Relay Billing Contact Information Form included in Task Order form SF1449 and OF347 below
Both forms (Task Order and Billing Contact Information) need to be submitted via fax (913-523-9070) to Sprint - Federal Relay Program Management for review and approval. Task Order forms may also be emailed to email@example.com. If all documents are completed and in order, it will take Sprint up to 90 days to set up the Agency direct-billing account. The Federal Relay Program Manager will communicate to the GSA and DAR/CO the effective billing date.
For Further Information on Federal Relay and/or contract, go to www.federalrelay.us, call Federal Relay Customer Service at 1-800-877-0996 (Voice/TTY) or email firstname.lastname@example.org. Questions about the change from "centralized" to "direct" billing, contact GSA - Federal Relay Program Office at (703) 306-6308 or email@example.com.
Task Order Form - SF1449
Task Order Form - OF347
Federal Tax ID for Sprint: 43-1408007 (Sprint Communications Co., LP)
DUNS for Sprint: 603493677 (Cage# 5FS99)
Remittance Address for Task Order
PO Box 219530
Kansas City, MO 64121-9530
Agency Invoice Submission Options
- Hardcopy by mail (one address only)
- Softcopy by email with PDF attachment (recommended)
Agency Invoice Payment Options
- Electronic Funds Transfer (EFT)
- Credit Card
Period of Performance
We recommend that your agency's Task Order period of performance date always begin on the 1st of any month to coincide with our billing cycle.