Go to the specific service listed below to obtain support or contact information:

Video Relay Service (VRS)

  • Firewall Entry Points and IP Addresses for Agency IT (PDF)

ATTENTION IT PERSONNEL: If you want to be notified when there are any changes/updates to the Federal VRS (video relay service) Firewall Configuration with your agency's network, please sign up to be added to our email distribution list.

Captioned Telephone (CapTel)

Technical support related to phone or service, go to CapTel Customer Service

Relay Conference Captioning (RCC)

TTY/ASCII/Voice/Spanish/Speech-to-Speech/IP Relay

  • Federal Relay Customer Service at 1-800-877-0996 (Voice, TTY, ASCII or Spanish)
  • Email