Federal Relay offers a comprehensive array of services available in ALL fifty (50) states as well as conformance with Federal standards/mandates.
Features Federal State/National FCC TRS Standards Conformance Yes Yes Certification & Accreditation (C&A) of all Federal Relay IP-based systems has been accredited as determined by FIPS 199 with GSA. Yes No Section 508 Conformance (copy of VPAT for any of the IP-based services are available upon request) Yes No GSA IT Security Standards Yes No Federal Information Processing Standards (FIPS) 199 Yes No Confidentiality – FCC TRS Standards PLUS conformance with the Privacy Act of 1974 (P.L.93-579), and the Internal Revenue Service Acquisition Procedures (IRSAP) Yes FCC TRS Standards Only Privacy Impact Assessment (PIA) Yes No Authorized Provider per GSA Contract No. GS00T07NSD0010 Sprint No Services available to end-users: 1] TTY/ASCII/Voice/STS (TRS) Yes Yes 2] Captioned Telephone (CapTel) All 50 States 44 States Only 3] Relay Conference Captioning (RCC) Yes (secured) Few states (non-secured) 4] Video Relay Service (VRS) IP and ISDN (secured) National IP Only (non-secured) 5] IP Relay Yes (secured) National Only (non-secured)
Note: Be advised that Federal employees should check with their legal staff about using the "free" relay services advertised by a number of companies in the U.S., as it may be an unauthorized augmentation of appropriated budgets. Sprint is the only authorized provider of Federal Relay through GSA Contract No. GS00T07NSD0010. **Matrix information is subject to change at any time.**