What is RCC?

Federal Relay Conference Captioning (FedRCC) is an Internet-based technology that can revolutionize the way you join and participate in teleconference calls. Anyone who has access to the Internet and has a web browser can use www.fedrcc.us. 

FedRCC uses the same high-quality steno-captioners that provide closed captioning for live television, news, sports and weather to deliver live, real-time text streamed to an Internet-connected computer anywhere in the world. A high-speed Internet or dial-up (56k) connection will work.  FedRCC has user-friendly features including:      

  • Background Color, Text Color and Size Options
  • Text transcript available at the end of a teleconference call
  • Online Customer Support and Federal RCC Customer Service
  • New features are continually being developed

Hours of Operation

FedRCC is available from 8 a.m. to 5 p.m. local time, Monday through Friday (excluding Federal holidays).

Requests to use FedRCC must be made at least 48 hours in advance (two working days). Requests received with less than 48 hours advance notice will be covered using our best efforts, but cannot be guaranteed.

Note: To see a demo of FedRCC, go to www.fedrcc.us and click on the “View the Demo” link.

Scheduling Your FedRCC Teleconference Call

Currently, all FedRCC calls are scheduled using an online ordering system at www.fedrcc.us and click “Book and event now”.

  • Step 1 – Secure a teleconference/audio bridge from your telecommunication provider;
  • Step 2 – Complete the ordering form including date, time and conference call number.

Scheduling Support E-Mail cc@captioncolorado.com

Technical Requirements for FedRCC

FedRCC service is optimized for Internet Explorer 5.5 or greater with cookies and JavaScript enabled.

Screen resolution should be 800 x 600 minimum and we recommend 1024 x 768 or higher. Do you need to change your screen resolution setting for better performance? Please reference your screen manufacturer's directions for modifying your resolution settings.

RCC does not work with Netscape Navigator. Please use Microsoft Internet Explorer as your Web browser to view the streaming text captions.

Technical Support E-Mail help@captioncolorado.com

Mobile service on the Go!

Federal employees who rely heavily on teleconferencing as a normal course of business will now have the ability to access the Federal RCC–Mobile service from any location that has wireless coverage using supported wireless devices. This service is accessible over any wireless network and can be accessed at http://mobilercc.sprintrelay.com  from the internet browser on select mobile devices, including Blackberry® Smartphones and WindowsTM enabled Smartphones. Users will still register for a captioned event by accessing the www.fedrcc.us  site.

For more information, download this flyer.